Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect information you provide directly to us, such as when you create an account, register for events, join leagues, or contact us for support.
- Personal information (name, email address, phone number)
- League and event registration details
- Communication preferences
- Payment information (processed securely through third-party providers)
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Process event and league registrations
- Send important updates about events, leagues, and news
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With league organizers for event coordination (name and contact details only)
- With payment processors for secure transaction processing
- When required by law or to protect our rights and safety
- With your explicit consent for specific purposes
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
Under South African data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent where processing is based on consent
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Touchies Privacy Team
Email: privacy@touchies.co.za
Phone: +27 11 123 4567
Address: Johannesburg, South Africa